Larry
Harper
Synergy
of leadership and IT skills
Accomplished technology professional with over a decade of
excellence in PMO and senior-level IT/project leadership roles. Proficient in
IT management and project and program management.
IT
Leadership – Strategy Planning – PMO/Project/Team Leadership – Budget and
Financial Management – Vendor Relationships – Contract Management – Compliance
– Operational Excellence – Software/Network/Infrastructure Development
~ Spearheaded multi-million
dollar projects and a cohesive IT team. Led IT/SAP organizations to achieve
world class standards. Provided leadership to 175 technical professionals.~
Executive Summary
Provided cutting-edge, top-level IT/PMO
leadership for overall IT department development. Track record of developing and
managing streamlined, cost-efficient IT organizations and teams from ground up.
Worked closely with senior management and key stakeholders, business units,
partners, project managers, C-suite executives, and clients. Background
in developing advanced technology solutions and IT operations. Overall IT
oversight and leadership for cutting-edge technologies, including strategies
and policies. Leveraged technical and client services experience—strategic
planning, project/program management, operations, systems support and
integration, and team leadership. Particular knowledge in areas of project
lifecycle management, enterprise implementations, system migrations, SAP,
architecture and application planning, troubleshooting, quality assurance, ITIL
Fundamentals, and IT delivery. Led projects that cut costs, improved efficiency
and system performance, and maximized business goals.
World Class IT Leadership
Master
Program Manager/Security & Program Planning, Insight Global @
HPE 2015 to Present
Provide hands-on IT/project/program leadership and infrastructure
development
Steward overall
program management. Collaborate with C-suite leaders (client-side) to manage IT
function, direct programs/projects, and lead IT team for project management and
systems availability.
Ø Provide dual IT-program management
oversight and review client infrastructure, security, and programs. Orchestrate
upgrades, migrations, and other IT initiatives.
Master Program Manager (EGIT SAP Platform –
Integration), Hewlett Packard 2012
to 2015
Directed overall
project/program management and handled all aspects of resource estimation,
project scope, program strategy, and budgeting for multiple projects ranging
from hundreds of thousands of dollars to over a million. Provided hands-on IT
leadership for several SAP upgrades. Handled all aspects of tracking,
performance measurement, and reporting. Oversaw financial performance reporting
(contractor workforce) and presented data to director and VP, finance. Led
tools team for SAP/BW—ALM, Caliber, SDLC and PPM, including forums, training,
and program/software updates.
Ø Spearheaded SAP support organization and
catalyzed its growth from zero to 35 employees.
Ø Created operational excellence performance reports
(using SAP data); reports were instrumental in facilitating continuous
improvement initiatives. Modernized report and presented to senior
executives (VP) and to EGIT SAP Operational Team.
Ø Improved efficiency of maintenance system
and ensured consistent uptime; prevented outages through operational
excellence.
Ø Project management and general management
oversight for SAP operations within EGIT/HP organization. Researched,
interviewed, selected, and onboarded over 75 vendor resources.
Ø Collaborated
with SMEs, financial representatives, and resources to provide project estimates.
Senior Information Analyst, Artech
Information Services (IBM Contract) 2009 to 2012
Provide
key insightful strategic technical direction and analytical expertise and
support for Internal System Resource Manager tool. Oversaw requirements
gathering, recommended new functionality, and led deployment of new functions.
Responsible for operational excellence reporting and ongoing maintenance and
enhancements. Provided detailed information to system developers and increased
uptime system-wide. Consulted teams on performance and usage cost improvement.
Ø Handled
production and editing of strategic training materials (SRM video); utilized
tools, such as Camtasia and PowerPoint. Videos were published on internal
communication channels, YouTube, and other personal training classes.
Ø Leveraged multiple tools to improve system
availability ten to fifteen percent.
Director, Implementation Services-EPIC, Kaiser
Permanente Information Technology 2005
to 2009
Orchestrated
Project/MAC development/implementation. Responsible for project planning and
delivery for wide range of projects focused on healthcare software, billing,
scheduling, and inpatient/outpatient modules. Operations management and
oversight for EPIC steady state support team.
Ø Created
communications and work plans to enable project funding.
Ø Successfully reduced queue size 50%,
implementation time by 25%.
Ø Achieved 35% reduction in Change Induced
Incidences (Failed Changes) by developing an enterprise-wide change
management team. Introduced Change
Management Training Program and dashboard/scorecard to measure EPIC Health
Connect System.
Ø Improved contract data 75% and drove 20%
savings by developing utilization tracking mechanism to track resources and
financials of contract staff.
Ø Drove 35% improvement in productivity by
reorganizing and supplementing technicians (Wintel, Citrix, and UNIX) resulting
in efficient delivery of standard managed solutions.
Ø Cut escalations 50% through
cross-functional leadership and individual contributor meetings.
Senior Delivery Manager, IBM
Global Services 2001 to 2005
Provided
leadership to 175 technical professionals and eight direct reports. Oversaw
contract delivery for major clients—Banc One, American Express, Johnson &
Johnson, Chase, and many others.
Ø Delivered 15% to 20% savings per account in
Audit Control and Security project costs through automation of manual processes
and a sharp reduction in headcount.
Ø 100% HR compliance—personnel, training,
audit training, goal-setting, commitment, employee relations, and other areas.
Presented (executive level) to “green dollar” customers.
Ø Grew revenues up to seven percent and drove
twelve percent headcount savings.
Senior Delivery Manager (1998 to 2001)
Completed e-mail
environment modification project $800,000 under budget. $1.5 million savings
through team size reduction and sharp resource planning and environment
improvement tools and processes. 100% SLA compliance saved $125,000 penalties.
Consolidated servers and reduced number of sites to achieve additional $1.4
million annually.
Educational Qualifications
Computer Science
Studies, Regis University, Denver, CO
IBM CIS and BIS Certifications, Front Range College, Westminster, CO
Senior Manager
Certification, Sarbanes Oxley, Financial and Budget Training, Banking Industry
Audit Training, IBM Manager @ Senior Manager Training Certification, Boulder,
CO
